“We acknowledge the traditional custodians of the land in which we live, work and play. We pay our respects to the Elders – past, present and emerging. They are the wisdom and knowledge holders, the storytellers, of the ancestors of these lands who have cared for and lived spiritually as one for many generations with our environment.”
Privacy Policy
1. GENERAL
1.1. UNIKORN MARKETING PTY LTD (ABN 74 660 680 222) (‘us, we, or the Company’) respect
the privacy of visitors to our websites (‘Sites’), our customers and other individuals who
interact with us.
1.2. We have created this privacy policy to explain how we collect, store, use and disclose
personal information.
1.3. Access to our privacy policy is free. If you would like us to post you a copy of our privacy
policy, or have questions about it or its contents, please email us
at marketing@unikorn.com.au
1.4. The Privacy Act 1988 (Cth) (Privacy Act) includes thirteen (13) Australian Privacy
Principles (‘APPs’). The APPs regulate the way many companies collect, use, hold and
disclose personal information.
1.5. We have adopted an approach consistent with the Privacy Act, the APP’s and the APP
guidelines.
1.6. Our practices and internal policies follow this privacy policy, and our staff must ensure
compliance as a condition of their employment. In any third-party contracts, we enter into
there is a duty to maintain personal information following this privacy policy and in a
manner consistent with the Privacy Act.
1.7. Occasionally we will update this privacy policy. If we do so, we will update the version
number. Any changes to this privacy policy will follow our legal obligations.
2. HOW AND WHY WE COLLECT PERSONAL INFORMATION
2.1. We collect personal information in several ways. The most common ways we collect
personal information include:
2.1.1. From application forms (online or hard copy or completed via telephone): when
individuals subscribe to publications, our marketing or communications lists, to provide
news, information, offers and other services in accordance with terms and conditions of the
club or list.
2.1.2. From competition and promotions: where individuals provide personal information at
the time of entry via the competition or promotion entry form. Personal information is
collected to run the competition or promotion, determining and contacting the winner(s)
and, unless otherwise noted, to use for direct marketing purposes including to send
marketing communications via electronic means following this policy.
2.1.3. From order forms (online or hard copy or via telephone): when goods and services are
ordered from our advertisers: to fulfil the order and delivering the goods, to inform our
advertiser, and to maintain our relationship with the individual concerned.
2.1.4. From telephone, email, written and in-person enquires: to respond to enquires.
2.1.5. From online or hard copy surveys: to review and analyse the results and follow up on
results.
UNIKORN MARKETING WEBSITE – July 2022
2.1.7. Any messages or comments submitted to us via the Site: which may include personal
information such as your name, email address and telephone number.
2.1.8. From public registers including social networks such as LinkedIn: if you have made this
information available, to obtain your contact details.
2.1.9. From Sites through automatic processes such as cookies: Cookies are used to
understand users better and improve the layout and functionality of our Sites by collecting
information such as date, time and duration of visits and which pages are most commonly
accessed. This tracking is conducted in such a way as to ensure the anonymity of visitors to
Sites. While cookies may identify the computer, it should not identify the individual. With
most internet browsers, users can erase cookies from their computer, hard drive, block all
cookies or receive a warning before a cookie is stored. However, some parts of this Site may
not function fully for users to that disallow cookies.
2.2. Our Sites may collect other information that might be personal information. For each
visitor to the Site, our server automatically recognises and stores the “individual data”, “IP
address” (e.g. the domain name or Internet protocol address), the Internet browser being
used, the address of the site that “referred” the individual to our website and clickstream data. If this information cannot be used or combined with other data to identify you, it will
not be personal information.
2.3. We generally collect personal information to provide you with any goods or services that
you request, to update our Sites, to improve the services or products that we offer and to
develop our business.
3. WHAT PERSONAL INFORMATION IS COLLECTED?
3.1. We aim only to collect personal information that is necessary to fulfil the purpose for
which you have disclosed it, or as required by law.
3.2. You will typically be asked to provide contact information (such as your name,
telephone number, postal address and email address). You may also be asked for
demographic information (such as your age and gender) and/or profile data. 3.3. In some
instances, we may need to ask you for additional information necessary to provide you with
the goods or services you have requested. When we ask you for further information in
addition to that you provide to us initially, we will tell you why we are collecting that
information.
3.4. We do not collect sensitive personal information.
4. ELECTRONIC COMMUNICATIONS
4.1. In some instances, where you have provided consent, or consent is deemed to have
been supplied or conferred (in compliance with the APPs) we may use your personal
information to send you marketing communications including by electronic means such as
email, SMS, MMS for an unlimited period.
4.2. You may opt-out of receiving such messages at any time provided we send such
messages. We will give you the opportunity to opt-out within the message we send to you.
You may also opt-out by contacting us (using the details below).
5. STORAGE OF PERSONAL INFORMATION
5.1. Any information we collect about you will be kept securely by us unless an event beyond
our control disrupts the measures we have in place. We use a range of measures to ensure
the security of the data we keep and to prevent unauthorised access, destruction, use,
UNIKORN MARKETING WEBSITE – July 2022
modification or disclosure. We have procedures in place regarding staff access to personal
information and ensure that only those staff who need to know have access to your
information.
5.2. We will only store personal information for so long as it is required either to fulfil the
purpose for which it was collected or to fulfil our obligations at law. We will conduct regular
reviews of the personal information we hold and destroy or de-identify information no longer
required.
6. DISCLOSURE OF PERSONAL INFORMATION
6.1. Generally, personal information will not be disclosed to individuals or organisations
outside of the Company without your prior consent. However, in the circumstances
described below, personal information may be disclosed to:
6.1.1. Essential service providers: There may be other companies we rely on to provide
goods or services to you. We may have to provide your personal information to these
companies to ensure that we can deliver products or services to you.
6.1.2. Law enforcement or government bodies: There are exceptions under the Privacy Act
regarding the provision of personal information to law enforcement or government
bodies. When a legitimate request is sent to us by a law enforcement or government body we
will comply with that request and may provide personal information about you without your
consent.
6.1.3. Companies related to us or who take control of part or all of our business: In providing
personal information to us you will need to be aware of the possibility that, in future, another
company may take control of part or all of our business. In that case, your personal
information will be provided to that company.
6.2. If we disclose personal information to a third party under outsourcing or contracting
arrangements (a service provider), we will try to ensure that they have:
6.2.1. Signed a binding agreement;
6.2.2. Handle the personal information in a manner consistent with the APPs (regardless of
whether they are a small business, or would otherwise be exempt from the Privacy Act);
6.2.3. Only use the personal information to provide specific services or to perform the
particular functions required; and
6.2.4. Store the personal information securely, and only for as long as is necessary to provide
the required services to complete the required functions.
7. ACCESS TO PERSONAL INFORMATION
7.1. Under the Privacy Act, you may seek access and to update or correct the personal
information we hold about you. If you wish to exercise your right under the Privacy Act to
seek access to the personal information we hold, make the request in writing (to the email
address below).
7.2. Ordinarily, we will not charge for providing access/copies of personal information we
hold about you, and will generally respond to access requests within 30 days. If we anticipate
there being a fee (for the time we spend locating and compiling the information you have
asked for), we will provide you with an estimate before proceeding. If a fee is payable, it will
be based on an hourly rate plus the cost of photocopying or other out of pocket expenses.
7.3. For legal and administrative reasons, we may also store records containing personal
information in archives. Access to these historical records may cause a charge being incurred
UNIKORN MARKETING WEBSITE – July 2022
(an estimate will be provided to you prior). Due to the nature of the archive, requests for
access to historical records may take longer to process than with current records.
7.4. You may correct the personal information we hold about you at any time; make the
request in writing (to the address specified below). We do not charge a fee to correct
personal information held.
7.5. On review of your request, if we agree that the personal information held is inaccurate,
complete and up to date, it will be corrected by the appropriate person. If we do not agree,
you will be provided with the reason(s) for the views and the opportunity to make a
statement of your view and have it included with the information held.
8. COMPLAINTS
8.1. You may complain to us if you are concerned about your privacy, how we have dealt
with your personal information or in relation to the Privacy Act.
8.2. If you are concerned about how we have dealt with your personal information you
should first contact us (using the details set out below), we will endeavour to send you a
written response within ten business days.
8.3. If you are not satisfied with the way we have managed or attempted to resolve your
complaint you may complain to the Office of the Australian Information Commissioner by
calling them on 1300 363 992, via their website at www.oaic.gov.au or by mail to the Office of
the Australian Information Commissioner, GPO Box 5218 Sydney NSW 2001.
9. LINKS TO THIRD-PARTY WEBSITES
9.1. Our Sites contain links to third party websites for individual’s convenience and
information. Individuals should be aware that when they access a third-party website, we are
not responsible for the privacy practices or policies of that third party and will not be liable
for any use or disclosure your personal information by any third party to whom your
information is sent. We suggest that you review the privacy policy of each website you visit.
10. ACCEPTANCE OF THESE TERMS
10.1. By using the Sites, you signify your acceptance of this privacy policy. If you do not agree
with this policy, please do not use our Sites or provide us with your personal information.
The Company reserves the right to modify, alter or otherwise update this policy at any time.
Should the Company modify, alter or otherwise update this policy, it will prominently post
notice(s) of the changes on the Sites covered by this privacy policy.
11. CONTACT DETAILS
Company Name: UNIKORN MARKETING PTY LTD.
Telephone: 0413 103 009
Email: marketing@unikorn.com.au